Terms of Service

1. Introduction

Welcome to DXV Store. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Products & Services

DXV Store provides digital products and services exclusively for the game Day R Survival. All products and services are delivered digitally upon successful payment.

3. Payment & Delivery

Payment:

  • All payments are processed securely through our payment gateway
  • Your order will be processed once payment is confirmed
  • All prices are displayed in USD

Delivery:

  • Orders will be delivered as soon as possible, maximum 12 hours
  • Once order status is In-Progress, delivery is usually completed within 15 minutes
  • For faster processing, please contact our support team
  • Delivery status can be tracked using your Invoice ID

4. Refund Policy

Due to the digital nature of our products:

  • Refunds are not available once the service has been delivered
  • Delivery is considered complete once items are successfully transferred
  • Issues related to account bans, suspensions, wipes, or penalties imposed by game developers are not eligible for refunds
  • If you encounter delivery-related issues, contact support within 24 hours
  • We may offer store credit or replacement at our discretion

5. User Responsibilities

When using our services, you agree to:

  • Provide accurate information during checkout
  • Not abuse, exploit, or misuse our services
  • Not attempt to bypass security measures
  • Comply with all applicable laws and regulations

6. Limitation of Liability

DXV Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

7. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the new terms. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about these Terms of Service, please contact us at [email protected]

Last updated: January 2026