Privacy Policy
1. Introduction
At DXV Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
2. Information We Collect
We collect the following types of information:
- Personal Information: Email address provided during checkout
- Order Information: Purchase history, invoice details, and delivery preferences
- Game Data: Day R Survival account information including User ID and save slot selection required for service delivery
- Technical Data: Basic technical information for security and fraud prevention purposes
3. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order confirmations and delivery notifications
- Provide customer support
- Prevent fraud and ensure security
- Improve our services and user experience
4. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted channels. We do not store your payment card details on our servers.
5. Third-Party Services
We use trusted third-party services for:
- Payment Processing: PayPal and other secure payment gateways
- Email Services: For order confirmations and notifications
- Live Chat Support: For real-time customer assistance
These services have their own privacy policies governing their use of your data.
6. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and maintain your shopping cart. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records may be kept for accounting and legal compliance purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected]
Last updated: January 2026