Privacy Policy

1. Introduction

At DXV Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Email address provided during checkout
  • Order Information: Purchase history, invoice details, and delivery preferences
  • Game Data: Day R Survival account information including User ID and save slot selection required for service delivery
  • Technical Data: Basic technical information for security and fraud prevention purposes

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Send order confirmations and delivery notifications
  • Provide customer support
  • Prevent fraud and ensure security
  • Improve our services and user experience

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted channels. We do not store your payment card details on our servers.

5. Third-Party Services

We use trusted third-party services for:

  • Payment Processing: PayPal and other secure payment gateways
  • Email Services: For order confirmations and notifications
  • Live Chat Support: For real-time customer assistance

These services have their own privacy policies governing their use of your data.

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and maintain your shopping cart. You can manage cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records may be kept for accounting and legal compliance purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected]

Last updated: January 2026